If you want to benefit from a new water service, you must check if your property is eligible for the service. Call 614-645-7330 to discuss the verification process with the sales representative. Department of Public UtilitiesAttn: Customer Service Leak Investigation910 Dublin RoadColumbus OH 43215By Fax: 614-645-0222By EMAIL: UtilityLeadRep@columbus.gov You will find all supported payment methods, billing instructions and service forms related to the water and sanitation service in the Columbus area. Now you can pay your water bills online, by phone, by mail and in person. If you decide to pay your water bills in person, you can visit one of the 120 authorized sites that accept billed payments with a $2,$US processing fee. You can check all authorized billing points in the Alternate Locations segment in the Payments section. Columbus The Division of Water: utilityleadrep@columbus.gov According to columbus City Code 1105.045, the owner of a property is responsible for unpaid water bills of the property. When a property is in seizure, the process of transferring the deed can be slow and sometimes only ends when the property is resold. Therefore, we need the following information before we can remove your name from the water account. If your landlord or manager asks you to pay for water, you must complete a service form for the tenants` settlement contract so that you have paid the billing directly on your behalf. The owner of the property continues to receive copies, as water bills remain at the address, not the person. Landlords and managers can interrupt tenants or tenants directly. Owners will continue to receive duplicate copies of the City of Columbus invoices to ensure payments are up to date.
Outstanding invoices remain the responsibility of the owner. Water and Sanitation Services: utilityleadrep@columbus.gov It is the policy of the Department of Public Utilities that leakage adjustments may be granted for a period not exceeding six (6) months in advance for monthly accounts or twelve (12) months in advance for quarterly accounts. They should continue to pay all water and wastewater taxes until a decision is made. If you have any questions about your invoice or would like to enter into payment agreements, please contact the Customer Service Center Monday through Friday between 7:00 a.m. and 6:00 a.m. PR at 614-645-8276. Multi-unit master-metered properties are entitled to a low-discount program if tenants pay for water/sanitation services. 80% of units must have an income level below or above 150% of the federal poverty line or participate in food-branded benefits, Ohio Medicaid, Energy Assistance for Low-Income People (LIHEAP), Home Energy Assistance (HEAP), Ohio Works First, Social Security Obstruct, Subsidized or Public Housing Allowance or other programs approved by the Director of Utilities.
Guests benefit from a 20% discount on water and wastewater taxes. Meters and late fees are not reduced. If you wish to stop the service or close a water account, please call customer service at 614-645-8276, Monday-Friday 7:00-18:00. To qualify for a senior discount on a water bill from the City of Columbus, the customer must be 60 years of age or older, reach less than 150% of the federal poverty line, and live in a detached house with a water meter. If you rent a property, the city has made things easier for you. Water and wastewater are treated directly through a tenant settlement contract. This means you don`t have to deal directly with the water bill and instead have to make a monthly agreement with your landlord.